Oppo Official Store only accepts NetPay because of the protection and security of customer. By using NetPay, we can confidently provide customers with a reliable and secure online checkout experience which is just few simple clicks and steps.
We will be informed by system automatically about your payment once you have paid by Netpay (either by Internet banking, Credit or Debit Card).
WHAT SHIPPING OPTIONS ARE AVAILABLE?
Currently we are only able to accept online orders to shipping addresses within the Malaysia (Western and East), and do not ship internationally.
HOW DO I WANT TO RECEIVED THE ITEM(S)?
Currently we are delivering by using the Courier Service.
DO I HAVE TO PAY FOR SHIPPING?
Most OPPO's products are shipped free of charge. If your order value is less than a RM 99, you will incur shipping costs as follows:
EAST and WEST Malaysia - RM 8 shipping fee (Orders Below RM99)
HOW DO I CHANGE THE DELIVERY ADDRESS?
Should you wish to change your delivery address, please contact us with your order details at firstname.lastname@example.org. Please note that should your order already be packed and ready for pick up we will not be able to amend the address.
HOW LONG DOES IT TAKE FOR THE OREDER TO BE DELIVERED?
We expect orders to be packed within 48 hours of when the order has been placed (excluding weekends). Once your order has been shipped via Courier Post we will notify you via email, we expect the parcel to arrive within 1 to 7 business days. (Please note that should there be delays within the postal system, this may delay the arrival of your parcel.) Oppo is not liable for unforeseen circumstances beyond our control that delay the delivery, such as: flight delays, adverse weather conditions, or congestion. In these situations we will try our best to notify you of the delay and inform you of the estimated delivery date.