Last Updated @ 1/7/2019 8:48:14 AM
We deliver using GDEX and it takes average 3 to 5 working days for delivery. Average charge for courier is RM8.30 per 1st kg and subsequent RM2.00 for the next kg for West Malaysia and average of RM15.00 per 1st kg and subsequent RM3.00 for the next kg for East Malaysia.
Please do find our store's working hours as per append:
MON - FRI : 8.30AM - 5.30PM
SAT, SUN and PUBLIC HOLIDAYS OFF
Goods can be return within 14 days of purchase.
We do not accept returns due to :
Returns will be accepted on the following conditions:
Please request for return by emailing us at email@example.com withing 14 days from the day order is received. You have to include the following details in the email:
Once we receive your request, we shall contact you within 3 working days for further instructions.
Customers who do not notify us of the return request before returning the goods shall not be entertained. Request for return must be made through email.
We reserve the rights to offer Customer either a direct replacement or alternative version of the item. If we are unable to provide such altrernatives, a full refund in the form of refund vouchers shall be provided to customers withing 30 days of the agreed return.
Customer have to bear the cost of return.