Do you ship to my area?

We are currently shipping to Malaysia only.

 

When will my order arrive?

Under normal circumstances, you get to receive your order within 5 business days (7 business days for East Malaysia) from the day you place your order and make payment.

For offline bank transfer, please allow additional 3 business days.

 

Can I track the shipping?

Yes, the tracking number and courier engaged will be included in the shipping confirmation email.

You can check the shipping status via the site provided by respective courier.

TOLL parcel tracking page :http://www.gdexpress.com/malaysia/e-tracking

 

Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.

 

 

What if I haven't received my order?

Something might have gone wrong if you still haven't received your order within 8 business days after you've placed your order and made payment.

Use the following steps to check your shipping. The first thing you can do is check your order status. If your order status is not shipped, otherwise check whether the shipping address is correct. If nothing is wrong there, track your shipping status via the courier's site.

Check with the respective courier company to see. If they're holding or unable to find it, please contact us.