Returnable / Exchangeable (We bear postage)
Item that are terrible damage or stained
Non Refundable / Non Exchangeable
Wrong color / size
How to Return?
Customers who wish to return or exchange any damaged item are responsible to ensure that it complies with our policy below:
You must inform us in writing at info@ace-asia.my together with the photo showing the problem of the item within 2days from the date of receiving the item. Any request later than 2days will not be entertained.
We will inform how to return the product to us after received your message.
Return Details
Email : (info@ace-asia.my)
Sales Order Number : (the order number for the item that you to send back)
Reason : (e.g. Stain item / Zipper missing)
Tracking Number : (your courier company tracking number)
