Skin care products are not medical or surgical treatment, can not be immediately effective, long-term use can only improve your skin. If you need to quickly improve skin problems, we recommend that you should see a professional doctor.

Everyone's skin condition is different, different allergens, no product can be applied to all skin types. If you are sensitive skin, please use a little in front of the ear piece to try to confirm the allergic reaction, then you can use the product on face. If you feel uncomfortable, you should immediately stopped and see a doctor as soon as possible please.

We provides new products and cause it is the private consumption of the product, once opened use, It can not be returned.
If you have have any questions about payment and shipping methods, please mail biochem@clo.com.my

Defective products returned:

When you find the product you receive is damaged, liquid leakage, or the amount of goods is wrong, please mail the Customer Service Centre as soon as possible (biochem@clo.com.my )

Please keep all goods, broken vases, carton packaging and the invoice completely and return it with the goods.

The following circumstances, you can not return goods:

(1) the goods have been opened.
(2) not in the original packing
(3) a large number of return maliciously.

To remind you that the subject should be kept packaging of goods completely, in addition to the goods in vitro , packaging, gifts have to be included, do not missing or damaged carton, please also pay attention to select the appropriate delivery methods.

When the goods or packaging has been damaged, it may affect the rights of return may also be required to charge partly in accordance with the degree of damage.

Refund:

When you want to return the goods, we will refund in accordance with the original method of payment, but you need to pay the shipping fee of return.