At Fipperslipper.com, we are not able to cancel, amend or combine orders that are made separately and that have been successfully paid for. Please ensure that item, colour, size, quantity and address are correct before making full payment.
Computation rounding shown in invoice (if any) is a decimal representation due to multiple rounding mechanisms.
We post all orders made on next business days. PosLaju makes deliveries Monday - Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Process will take 1-5 Business days.
International Shipping , we will post the order using DHL Commerce which take 10 Business days to make the delivery.
For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel. Goods sold and delivered to overseas (out of Malaysia) are zero-rated with GST at 0%.
Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
We unable to accept any return unless we sent wrong item, color or size.
Drop email to customercare@fipperslipper.com for return process.
Please note that there may be a variance in the colour of the item due to computer screen settings and studio lighting. Fipperslipper.com portrays all items as accurately as possible. Returns due to colour variances will not be accepted.
Fipperslipper.com is not liable for Fipperslipper.com items purchased from a third party merchant.
All unclaimed parcels are forfeited 60 days after a notification email is sent.
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