Policy

This an Nestle Official Store so that Original product packaging is intact, the commodity and its standard accessories, gifts (if any), manual (if any), packing list, warranty certificate (if any), receipt and invoice (if any) are all complete.

Please read and understand our Terms Conditions prior purchase:

1. All official items are quoted in Malaysia Ringgit, postage fee is excluded.

2. All official items sold are not exchangeable or refundable.

3. All items price are non-negotiable.

4. Full refunds guarantee in case of out of stock.

5. We only accept NetPay.

6. All items are thoroughly inspected before delivery. We will fully responsible if the product(s) damaged on arrival due to delivery mishandling. Please report to us via email within 48 hours from the time of package arriving. Any report after 48 hours shall not be entertain.

7. We will ship out your item within 7 working days. Whole process will take 7-10 days.

8. We reserve the right to amend our terms and conditions without prior notice when it deemed necessary.

9. By placing an order with us, you agree to be bound by the Terms Condition