Goods sold are STRICTLY not refundable and not exchangeable. Any request to terminate the sale order or transfer is subject to approval from GINTELL on a case by case basis.
GINTELL reserves the right to decline or accept such request for termination. In the event that GINTELL agrees to terminate the sale order at the request of customer, a termination fee of 50% of the order amount as stated in the sale order shall be levied to the customer.
