1. You may submit your request within 7 days upon receipt of your package.
Note, however , that you may not submit your request for return / exchange if :
- the package or part of it is lost or damaged due to lack of care or some other fault the customer is responsible for ( except for damage to the package that allows the product inside to be seen )
- the value of the product is severely reduced due to use (unsealed) or consumption by the customer.
- the value of the product is reduced so severely that it cannot be re-sold due to the lapse of time.
- the package is damaged for a product that can be easily copied or forged.
2. Shipping fee for Return / Exchange of the product defect will be upon us, but shipping fee will be charged for the items that you simply don't want.
3. Please direct call to our service center for any inquery
4. Emailing photos or video to us would make it faster.
5. Return address - 10B, Nadayu 28 Dagang, Jalan PJS 11/7, Bandar Sunway, 48250 Selangor Malaysia
For more information about Return Policy please call Customer Careline: 018 - 980 8231
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