loading
Philipsmy
Since: 13 Apr 2017
Store Rating:
★★★★★
N/A
TERMS & CONDITIONS


Terms&Conditions:

Please note that the currency currently used for transactions at Blip is in Malaysia Ringgit (MYR). Please refer to the details as below for your payment options.

Domestic: Payment must be made before item delivered. Blip accepts payment as below.

Payment Method 1:
Internet Banking
You can pay for your order through an automatic debit to our bank accounts with Internet Banking. With this option, you can cash in to any of the following banks: Maybank (Maybank2u), CIMB bank (CIMB clicks), and Public Bank. Blip offers the convenience of Internet banking anytime, anywhere.

To pay for the Items purchased on Blip:
1) Add the products to your shopping cart and check-out.
2) Choose Payment Method as "Maybank2u" or "CIMB clicks" or "Hong Leong Bank" for Bank transfer or;
3) Check your order and "Confirm" it. You will receive a confirmation e-mail from BlipMY within minutes.

 

Payment method 2:
Credit Card
Credit card Accepted: MasterCard and Visa Card.
Your credit card will be charged only when your order is processed and confirmed.

To pay for the Items purchased on Blip:
1) Add the products to your shopping cart and check-out.
2) Choose Payment Method as "MASTER" or "VISA" for Bank transfer or;
3) Check your order and "Confirm" it. You will receive a confirmation e-mail from Blip.MY within minutes.

 

Kindly take note that you must obtain your 3D secure password/pin before proceed to pay if you are using a credit card issued by the following bank:

  • AllianceBank

  • Bank Islam
  • CIMB Bank / Direct Access
  • EON Bank
  • Hong Leong Bank
  • HSBC Bank
  • Maybank
  • MBF
  • Public Bank
  • RHB Bank
  • Standard Charted
  • Bank Rakyat

 

 

Import Duties, Taxes and Other Customs Related Charges
Please take note that your order may subject to taxes and other import duties. All such additional charges will not be reflected in the Shopping Cart or Order Confirmation, and therefore will be borne by you.

 

In addition, Blip will not be responsible for orders that are not able to clear your local customs for whatever reason. Therefore, make sure the titles you order comply with your local laws. We recommend that you check with your local customs office for further information.

Blip.My will list all items (brief info only) and its value on a customs form, which will be attached to the delivery box.

 

Is it safe to use credit card in your website?
Paying with your credit card is safe and easy at Blip.MY!
Your credit card details are protected when you send the details to us over the Internet using our secured server. We use industry-standard SSL to encrypt your details.

For all credit card order, we will confirm your purchase once we are able to contact card owners and verified their details. Please add this in our payment terms for credit card. Under certain circumstances, further details such as credit card statement (header only, with holder's name and credit card number clearly shown) and fixed line number will be requested by Blip management for further verification.

Blip.My reserved the rights to cancel or reject any transaction.

 

WARRANTY and RETURN

Our Return Policy:

Our return policy varies according to the warranty terms of each product. Please refer to the user manual or packing inserts for specific information on your product warranty.

You may also refer to the following links for more detailed information on warranties:

1. General Warranty Terms: http://www.support.philips.com/pageitems/master/countries/MY/Warranty_Document_Malaysia_English.pdf

2. Product Specific Warranty Information: http://www.support.philips.com/support/find_product.jsp?userCountry=my&userLanguage=en

3. Items Within Validity Period:

 

  • Items can be repaired or exchanged if the warranty is within validity period.

 

  • To arrange for repair (and find out what Philips can offer you), you may contact the Philips Consumer Careline at 1800 880 180, the respective Philips Consumer Care Centre for assistance or send your product to a Philips’s authorized service center directly.

 

 

 

4. Items Out Of Warranty:

For items that are no longer under warranty period, please refer to:
http://www.support.philips.com/support/service/service_page.jsp?iframeContent=http%3A//www.p4c.philips.com/noprod_olee/olee_97083_sfq_en_MY.html&userCountry=my&row1Fragment=/service/fragments/faqAnswerFragment.jsp&navHlt=faq&userLanguage=en

 

 

REFUND

SHOP WITH CONFIDENCE – SATISFACTION GUARANTEED

 

Blip.My is committed in offering our customers a “Shop with Confidence Guarantee”, in which we stand behind our pledge that our products reach you undamaged and within our promised timelines.

In the unlikely event that one of the following scenarios occur, we are pleased to offer our customer a full refund or replacement product.

 

1. Shipping delayed past 15 days upon order

2. Damaged product – not working/broken*

3. Wrong product shipped

*Blip.My reserves the right to reject the refund if the product is found not to be damaged.

Simply contact Blip.My at 03-77336595 or email us at customer.service@blip.my should one of these situations arise, and we direct you to the process to redeem your full refund while Blip.My bears all the costs of processing and logistics.

 

BLIP.MY’s “No Hassle, Change of Heart Refund Policy”

Blip.My has designed these easy to follow steps to help you refund your purchase “hassle-free”, should you have any change of heart.

Step One: Customer places order to Blip.my

Step Two: Customer has a change of heart and wants to return the product

Step Three: Customer contacts Blip.My, who is pleased to process the refund with our “No-Hassle, Change of Heart Policy”

 

 

PRODUCT SHIPPED

 

  • Customer receives the product

 

  • Customer ships back product, in its original, unopened packaging, within 2 working days of receipt at their own expense

 

  • Blip.My receives and checks the product to ensure it is unopened and in its original condition

 

  • Blip.My refunds the customer the full amount of the purchased price of the product minus 4.5% from the total transaction fee as processing and logistic fees that Blip.My incurred to process the order.
POLICY


Payment, Warranty and Refund

PAYMENT OPTIONS

 

Please note that the currency currently used for transactions at Blip is in Malaysia Ringgit (MYR). Please refer to the details as below for your payment options.
Domestic: Payment must be made before item delivered. Blip accepts payment as below.

Payment Method 1:
Internet Banking
You can pay for your order through an automatic debit to our bank accounts with Internet Banking. With this option, you can cash in to any of the following banks: Maybank (Maybank2u), CIMB bank (CIMB clicks), and Public Bank. Blip offers the convenience of Internet banking anytime, anywhere.

To pay for the Items purchased on Blip:
1) Add the products to your shopping cart and check-out.
2) Choose Payment Method as "Maybank2u" or "CIMB clicks" or "Hong Leong Bank" for Bank transfer or;
3) Check your order and "Confirm" it. You will receive a confirmation e-mail from BlipMY within minutes.

 

Payment method 2:
Credit Card
Credit card Accepted: MasterCard and Visa Card.
Your credit card will be charged only when your order is processed and confirmed.

To pay for the Items purchased on Blip:
1) Add the products to your shopping cart and check-out.
2) Choose Payment Method as "MASTER" or "VISA" for Bank transfer or;
3) Check your order and "Confirm" it. You will receive a confirmation e-mail from Blip.MY within minutes.

 

Kindly take note that you must obtain your 3D secure password/pin before proceed to pay if you are using a credit card issued by the following bank:

  • AllianceBank

  • Bank Islam
  • CIMB Bank / Direct Access
  • EON Bank
  • Hong Leong Bank
  • HSBC Bank
  • Maybank
  • MBF
  • Public Bank
  • RHB Bank
  • Standard Charted
  • Bank Rakyat

 

 

Import Duties, Taxes and Other Customs Related Charges
Please take note that your order may subject to taxes and other import duties. All such additional charges will not be reflected in the Shopping Cart or Order Confirmation, and therefore will be borne by you.

 

In addition, Blip will not be responsible for orders that are not able to clear your local customs for whatever reason. Therefore, make sure the titles you order comply with your local laws. We recommend that you check with your local customs office for further information.

Blip.My will list all items (brief info only) and its value on a customs form, which will be attached to the delivery box.

 

Is it safe to use credit card in your website?
Paying with your credit card is safe and easy at Blip.MY!
Your credit card details are protected when you send the details to us over the Internet using our secured server. We use industry-standard SSL to encrypt your details.

For all credit card order, we will confirm your purchase once we are able to contact card owners and verified their details. Please add this in our payment terms for credit card. Under certain circumstances, further details such as credit card statement (header only, with holder's name and credit card number clearly shown) and fixed line number will be requested by Blip management for further verification.

Blip.My reserved the rights to cancel or reject any transaction.

 

WARRANTY and RETURN

Our Return Policy:

All of Philips products are designed and manufactured to the highest standards and aim to deliver high-quality performance, ease of use and installation. As sellers we get our products directly from Philips Malaysia in their original and sealed packaging and ship it as it is to our customers.

In case you encounter any challenges while using your product, we recommend that you first refer the operating instructions in the manual or the information in the support section of this website (http://www.philips.com.my/c-m/consumer-support) or bring it to Philips Authorize Service Center for an inspection. You may also refer to the following links for more detailed information on warranties:

1. General Warranty Terms: http://www.support.philips.com/pageitems/master/countries/MY/Warranty_Document_Malaysia_English.pdf

2. Product Specific Warranty Information: http://www.support.philips.com/support/find_product.jsp?userCountry=my&userLanguage=en

3. Items Within Validity Period:

  • To arrange for repair (and find out what Philips can offer you), you may contact the Philips Consumer Careline at 1800 880 180, the respective Philips Consumer Care Centre for assistance or send your product to a Philips’s authorized service center directly.

 

 

 

4. Items Out Of Warranty:

For items that are no longer under warranty period, please refer to:
http://www.support.philips.com/support/service/service_page.jsp?iframeContent=http%3A//www.p4c.philips.com/noprod_olee/olee_97083_sfq_en_MY.html&userCountry=my&row1Fragment=/service/fragments/faqAnswerFragment.jsp&navHlt=faq&userLanguage=en

 

 

REFUND

SHOP WITH CONFIDENCE – SATISFACTION GUARANTEED

 

Blip.My is committed in offering our customers a “Shop with Confidence Guarantee”, in which we stand behind our pledge that our products reach you undamaged and within our promised timelines.

In the unlikely event that one of the following scenarios occur, we are pleased to offer our customer a full refund or replacement product.

 

1. Shipping delayed past 15 days upon order

2. Wrong product shipped

*Blip.My reserves the right to reject the refund if the product is found not to be damaged.

Simply contact Blip.My at 03-77336595 or email us at customer.service@blip.my should one of these situations arise, and we direct you to the process to redeem your full refund while Blip.My bears all the costs of processing and logistics.

 

BLIP.MY’s “No Hassle, Change of Heart Refund Policy”

Blip.My has designed these easy to follow steps to help you refund your purchase “hassle-free”, should you have any change of heart.

Step One: Customer places order to Blip.my

Step Two: Customer has a change of heart and wants to return the product

Step Three: Customer contacts Blip.My, who is pleased to process the refund with our “No-Hassle, Change of Heart Policy”

 

 

PRODUCT SHIPPED

 

  • Customer receives the product

 

  • Customer ships back product, in its original, unopened packaging, within 2 working days of receipt at their own expense

 

  • Blip.My receives and checks the product to ensure it is unopened and in its original condition

 

  • Blip.My refunds the customer the full amount of the purchased price of the product minus 4.5% from the total transaction fee as processing and logistic fees that Blip.My incurred to process the order.
Copyright © 2024 Interbase Resources Sdn. Bhd. (465435-U).
All product names are trademarks of their respective companies.
Lmall.my is not affiliated with or endorsed by any company listed on this site.