Last Updated @ 3/21/2018 7:34:55 PM
Aukey Official Store only accepts NetPay because of the protection and security of customer. By using NetPay, we can confidently provide customers with a reliable and secure online checkout experience with just few simple clicks and steps.
We will be informed by system automatically about your payment once you have paid by NetPay (either by Internet Banking or Credit Card).
All Aukey products are tested by our award winning QC standard and come with 18 Month manufacture warranty policy unless stated differently on products page.
Warranty Info as below
For returns within 14 days of your original date of purchase on AUKEY OFFICIAL STORE (LMALL) , please follow lelong return process. For the remaining months of your product warranty period, if your product fails due to defects in materials or workmanship, please contact our support team and include your Lelong/Lmall order number and product model number. *T&C Applied.
18-Month Warranty is valid only for products purchased from Aukey Official Store on Lmall/Lelong.
If you purchased your product from another unauthorised seller, There are no after sales service and Warranty as it is NOT COVERED BY AUKEY.
Reselling AUKEY Brand Products without authorisation from us (AUKEY) are strictly prohibited and all warranty claim will not be entertained.