Cook & Pour Series Cookware
With the blending of advance technology and modern design, La gourmet® "Cook & Pour Series" brings to you a range of cookware which is not only of superior quality but adds to your cooking convenience. Its unique pourspout and colander cover allows for easy pouring, straining and helps to avoid spills.
The 3mm 3ply encapsulated bottom has an aluminum core to ensure that the heat spreads evenly and thoroughly. This allows you to save time & energy as your food is cooked faster.
Marks of Quality
It isn't easy to choose the right cookware. Beside figuring out which material offers the most versatility, you must be sure the pots and pans are well-designed and safe to use. Several hallmarks distinguish good durable cookware from inferior brands.
La Gourmet® cookware meets all these requirements!!!
Why choose 18/10 stainless steel
Because of its suitability for any kind of cooking method and any type of ingredient, stainless steel is the most versatile all purpose cookware material.
Stainless steel especially 18/10 with its higher nickel content is nonporous and nonreactive; that is, it doesn't corrode when it comes into contact with acidic ingredients such as lemon juice, tomatoes or wine, vinegar nor does it gives an off-taste to foods.
Stainless steel is durable, resists denting and scratching and holds its shine even after years of cleaning.
Use & Care
Wash in warm soapy water before use. Rinse and dry thoroughly. Rub the entire inner surface with a thick coating of oil or chicken fat. Heat the pot slowly until the oil smokers and remove from the heat source allowing to cool. Leave overnight or several hours. After that, wipe off the excess oil with kitchen paper and you can start to use. Depending on the type of use, this preparatory process needs repeating periodically. Examine your cookware regularly including the knobs and handles to prevent them from working loose.
Select heating ring to correspond with the size of the base. Adjust gas flames to suit the size of the base. Do not allow gas flames to extend up the sides of the pot. Do not use excessive heat which may cause food to stick and damage the handles. Excessive heat may cause tinting of the exterior surface. *Always preheat the pot at a moderate heat, if higher setting are necessary. Always use wooden or nylon utensils. Stainless steel utensils can be used but it will cause surface scratches. Do not plunge hot pot into cold water, or cold pot into hot hob. Never add salt to the pot whilst the liquid is cold or baked salt in the pot as this may cause white marks or pitting.
This La gourmet® product is warranted free from defective materials and workmanship for a period of 10 years from the date of the registered purchase. This warranty does not cover damage due to accident mishandling or negligence or if product is continuously baked in salt resulting in pitting.
Never leave your pot unattended on a hot burner as this will result in damage to the base. Do not place your pot in the oven, a microwave or under a grill. If the pot overheats, turn the heat off and allow to cool before removing from the hob.
Soak the pot for a few minutes before washing. To keep your pot looking new do not use scouring pads or other abrasive cleaners on the outside surface. Stubborn stains may be removed by soaking the pot overnight in a solution of biodegradable washing powder. lways wash thoroughly afterwards. *Bluish or rainbows' discolouration is common on stainless steel cookware and is caused by minerals or salts in food & water. This is easily removed by using a proprietary non-abrasive stainless steel cleaner which will help to retain the original brightness and assist with the removal of stubborn marks. Whilst hard water stains can be removed with a sponge dampened in vinegar or lemon. Dry thoroughly before storage.
Please note that the currency currently used for transactions at HOUSE of DISCOUNTS Official Store is Malaysia Ringgit (MYR). Please refer to the details as below for your payment options.
Domestic: Payment must be made before item delivered. HOUSE of DISCOUNTS Official Store only accepts NetPay because of the protection and security of customer. By using NetPay, we can confidently provide customers with a reliable and secure online checkout experience which is just few simple clicks and steps.
We will be informed by system automatically about your payment once you have paid by Netpay (either by Internet banking or Credit Card).
Your order is shipped directly from the HOUSE of DISCOUNTS warehouse via Poslaju or any other reputable courier service. International shipping via DHL is available to all major Countries.
Same Day Shipping*
In most cases we are able to ship the same day (Monday - Friday), provided the order is placed before 3.00pm (GMT +08.00). We cannot guarantee this but make every efforts to do so.
Same day shipping doesn't apply to:
How are shipping and handling charges determined?
Shipping and handling rates are determined by the total weight / dimension of all of the merchandise ordered. Free shipping available for selected items with a promotion and will be clearly indicated on the product posting.
Once you have entered your shipping information, shipping rates will be determined based on the estimated weight of your order including shipping materials, and your zip code.
Damages and Missing Items
If you have received an item that has been damaged or have missing items from your order, contact us via phone call or email within 3 business days of receipt. Keep all items, boxes, and packing material shipped to you for inspection. For damages, you will need to provide us a description and photos of the damage to the item as well as the condition of any packaging via email. In the event that an order contains damaged or defective items for which a customer does not wish a replacement, the customer will be responsible for returning the items according to the return policy.
For missing items, please make sure you have removed all packing material from the shipping box to confirm that the item was not hidden from view. Sometimes small items are shipped inside other items to protect them during shipping. If your order required multiple boxes to ship, it may be helpful to check the tracking information to confirm that all packages have been delivered.
We take every measure to ensure that the products we offer are in stock. However, from time-to-time we may sell out situation for a particular item. If the item you ordered is out of stock, we will notify you within one business day of your order.
Standard Shipping Time Frame for Malaysia Deliveries:
House of Discounts reserved the rights to cancel or reject any transaction.
If you have any concerns, questions or comments, please contact us at:
Copyrights and Trademarks
The HOUSE of DISCOUNTS website, design, text and graphics, and the HOUSE of DISCOUNTS logo are copyrighted. The HOUSE of DISCOUNTS name, website and logo may not be used in any way without prior, written permission from HOUSE of DISCOUNTS.
Some product materials, company names and logos contained within this site are Copyright by the original owner and may be Trademarks of their respective owners.
Use of the Site
HOUSE of DISCOUNTS permits you to display or create a hyperlink on your website or personal web blog to individual postings as long as it is for non-commercial purposes only HOUSE of DISCOUNTS reserves the right to refuse or remove any submission or posting that violates our standards.
Product Information and Orders
The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing and availability. In the event an error occurs, it will be corrected immediately. HOUSE of DISCOUNTS reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted).
Pricing Error Policy
If we found any errors on the price for any items listed in HOUSE of DISCOUNTS Official Store, we reserved the right to amend the price of the products even the order has been paid. We will then request buyers to confirm again if they agreed to the newly revised prices. If they do not agreed to the revised price, order will be cancel and money will be refunded to buyer in full.
The HOUSE of DISCOUNTS website may contain links to other sites. HOUSE of DISCOUNTS is not responsible for the privacy practices of such sites and accepts no responsibility regarding the quality, nature and reliability of such sites.
Flash Sale Payment
Product Quality Assurance:
WE ARE PROUD TO ASSURE THE QUALITY of everything we sell. All official items sold are not refundable, returned, transferred or exchanged. You may only return your order due to any of the following reasons:
|Damaged||The product damaged in delivery|
|Manufacturing Defects||The product does not function as described in its manufacturer specification|
|Incorrect / wrong item||Not the product the customer ordered (e.g. wrong size, wrong color or wrong model)|
For all returns, please read the following information clearly. If you do not fully agree or understand the following information, please contact us before purchasing.
Subject to the General Notes above, if something needs to be returned, you should contact us within 3 days of receiving your item. Please include the order number, email address and problem in all correspondence. Provided the return is allowable under our policy, you will receive a Return Authorization number (RA#). This number should be printed and sent to us along with the item to be returned.
Returns must be sent back to us only via reliable and traceable shipping methods. You are responsible for the return shipping costs. Returned merchandise must be post marked within 7 days from the date you receive your RA number. House of Discounts will not be responsible for refunding an untraceable packaged item. Refunds are for the cost of merchandise only. House of Discounts does not refund shipping and handling charges.
Refunds generally take 7 days, however may take up to 30 days to complete during peak times. We will NOT accept returns of items with obvious signs of use. If you return items in used condition, you will be responsible for the cost to have them shipped back to you.
When your shipment arrives:
When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable items and if there are issues please contact us immediately.
Package / Merchandise that arrived damaged in transit must be reported to us the same day. Please have the delivery driver make a note if the package they deliver shows signs of damage before signing for it.
Refunds will be issued in the same method of payment as the original payment. Purchase made with cash: a cash refund will be issued. Purchase made with a credit card: a credit will issued to the original card.
Once we receive your return package, your refund will be processed within 10 business days. Please allow another 2 to 4 business days for the credit to post to your credit card account, and an additional 1 to 2 billing cycles for the credit to appear on your billing statement as each bank's processing time varies. Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.
Please email us at firstname.lastname@example.org to assist you for return and refunds.