Authentic Products  Warranty  Full Refund
loading
Apple iPhone 11 64GB (Apple Warranty)

    Apple iPhone 11 64GB (Apple Warranty)

    RM 3,399.00
    Please select option below

    X

    Color
    Please select an option
    Quantity
    - +
    *Quantity exceeds maximum allowed
    Delivery From Selangor
    Estimated Arrival : 3-5 working days.
    Add to wishlist
    We accept
    and more
    Buyer Protection
    with NetPay
    Full Refund if you don't receive your order*
    Product ID : 215394618
    Brand : Apple
    Model / SKU : 413447-424214
    Conditions : New


    Apple iPhone 11 64GB (Apple Warranty)

    Apple iPhone 11 64GB (Apple Warranty)


    Apple iPhone 11 64GB (Apple Warranty)


    Apple iPhone 11 64GB (Apple Warranty)

    1 Year Warranty By Apple

    Overview

    • Capacity 64GB
    • Liquid Retina HD display
    • 6.1-inch (diagonal) all-screen LCD
    • Dual 12MP Ultra Wide and Wide cameras
    • 12MP TrueDepth Camera 
    • 2x optical zoom; digital zoom up to 5x
    • Power and Battery Lasts up to 1 hour longer than iPhone XR
    • Sensors Face ID
    • Operating System iOS 13

    Product Description

    iPhone 11

    Just the right amount of everything.

    A new dual‑camera system captures more of what you see and love. The fastest chip ever in a smartphone and all‑day battery life let you do more and charge less. And the highest‑quality video in a smartphone, so your memories look better than ever.

    Love at first, second, third, fourth, fifth and sixth sight.

    Super-colourful 6.1-inch all-screen Liquid Retina display.

    Strong and durable aerospace‑grade aluminium.

    Precision milled from a single sheet of glass.

    It just got a whole lot harder to take a bad photo.
     
    All‑new dual‑camera system. Take your photos from wide to ultra‑wide. A redesigned interface uses the new Ultra Wide camera to show you what’s happening outside the frame — and lets you capture it. Shoot and edit videos as easily as you do photos. It’s the world’s most popular camera, now with a whole new perspective.
     


     

    Shoot and Edit the highest-quality video in a ssmartphone.
     
    iPhone 11 shoots beautifully sharp 4K video at 60fps across all its cameras. The Ultra Wide camera captures 4x more scene, so it's perfect for action shots like your friend catching a frisbee. If you're recording a performance-say, your Kid's piano recital-when you zoom in, the audio zooms too. And now you can edit videos as easily as you do photos.


     

    New Ultra Wide camera. Go big — the new Ultra Wide camera captures 4x more scene. Think breathtaking landscapes that go on forever. Capturing the entire stage and crowd at a music festival. And holiday shots that show the whole family — including the views you travelled 18,000 kilometres for.

    Introducing Night mode.

    Shooting in low light doesn’t have to be a shot in the dark. Night mode is a new feature that turns on automatically for low‑light photos like you’ve never seen. There’s no need for flash, colours are more natural and photos are brighter.

    Take portraits to new places.
    With new kinds of portraits and more lighting controls, the dual cameras in iPhone 11 work together to create stunning images. And Portrait mode now works with everything you love to shoot — that includes your best friends, two‑legged or four.

     

     
    High-Key Light Mono effect in iOS 13 transforms your portraits into beautiful, studio‑style monochromes. And Portrait Lighting Control lets you create the look you want by changing the intensity of light on your subjects.
     
    Smart HDR.
    The easiest form of flattery.
     
    Next‑generation Smart HDR.
     
    Thanks to machine learning, Smart HDR is more intelligent than ever. It recognises people and treats them differently from the rest of the shot. So faces have beautiful highlights, shadows and natural‑looking skin tones. And that stunning sunset in the background still looks gorgeous.
     
     
    Go from pics to video faster than a speeding toddler.
     
    Start shooting video instantly with QuickTake. Take a video simply by holding the shutter while in photo mode. Then swipe to the right to continue recording. If you’re shooting outdoors, the A13 Bionic can use machine learning to automatically track a moving subject.


     

    Introducing the slofie.

    Everything looks cooler at 120 fps, even if you’re just saying cheese, waving hi or tossing your hair in the breeze. And now you can add more of everything to your selfies thanks to the new 12MP TrueDepth camera. Just turn your iPhone to landscape and the camera automatically zooms out to fit more in.

     

     

    Designed to take a spill and a splash.

     

    The toughest glass
    in a smartphone.
     
    Front glass and back glass are strengthened through
    a dual ion‑exchange process.
    Water resistant to
    twice the depth.
     
    iPhone 11 is water resistant up to 2 metres for up to
    30 minutes — double the depth of iPhone XR
    Roses are red,
    violets are violet.
     
    Liquid Retina LCD. The true-to-life all‑screen design makes everything look amazing.
     
    True Tone. Adjusts the white balance to match the colour temperature of the light around you.
     
    Tap or raise to wake. Your iPhone is ready in an instant.
     
    Haptic Touch. Do all kinds of essential things faster with contextual menus and shortcuts.
     
    All in a day’s charge.
     
    All-day battery life. Hardware and software work together to get the most out of your battery. And thanks to fast‑charge capability, you can recharge in less time.
     
     
    A chip that’s all Pro.
     
    Both iPhone 11 and iPhone 11 Pro have the fastest chip ever in a smartphone. A13 Bionic is so powerful, everything you do is fast and fluid. It also works in the most power‑efficient way possible, so your battery lasts longer. In fact, A13 Bionic is so advanced, it’s years ahead of the pack.
    Share. Find. Play.
    More precisely than ever.
     
    Ultra‑Wideband technology comes to iPhone. The new Apple‑designed U1 chip uses Ultra‑Wideband technology for spatial awareness — allowing iPhone 11 to precisely locate other U1‑equipped Apple devices. Think GPS, at the scale of your living room. So if you want to share a file with someone using AirDrop, just point your iPhone at theirs and they’ll be first on the list.

    Product Specification

    Capacity64GB
    Size and WeightHeight : 150.9mm
    Width : 75.7mm
    Depth : 8.3mm
    Weight : 194g
    Display
    • Liquid Retina HD display
    • 6.1-inch (diagonal) all-screen LCD Multi‑Touch display with IPS technology
    • 1792x828-pixel resolution at 326 ppi
    • 1,400:1 contrast ratio (typical)
    • True Tone display
    • Wide colour display (P3)
    • Haptic Touch
    • 625 nits max brightness (typical)
    • Fingerprint‑resistant oleophobic coating
    • Support for display of multiple languages and characters simultaneously
    The iPhone 11 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less).
    Splash, Water and Dust ResistanceRated IP68 (maximum depth of 2 metres up to 30 minutes) under IEC standard 60529
    ChipA13 Bionic chip
    Third‑generation Neural Engine
    Camera
    • Dual 12MP Ultra Wide and Wide cameras
    • Ultra Wide: ƒ/2.4 aperture and 120° field of view
    • Wide: ƒ/1.8 aperture
    • 2x optical zoom; digital zoom up to 5x
    • Portrait mode with advanced bokeh and Depth Control
    • Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono, High-Key Mono)
    • Optical image stabilisation (Wide)
    • Five‑element lens (Ultra Wide); six‑element lens (Wide)
    • Brighter True Tone flash with Slow Sync
    • Panorama (up to 63MP)
    • 100% Focus Pixels (Wide)
    • Night mode
    • Auto Adjustments
    • Next-generation Smart HDR for photos
    • Wide colour capture for photos and Live Photos
    • Advanced red‑eye correction
    • Auto image stabilisation
    • Burst mode
    • Photo geotagging
    • Image formats captured: HEIF and JPEG
    Video Recording
    • 4K video recording at 24 fps, 30 fps or 60 fps
    • 1080p HD video recording at 30 fps or 60 fps
    • 720p HD video recording at 30 fps
    • Extended dynamic range for video up to 60 fps
    • Optical image stabilisation for video (Wide)
    • 2x optical zoom out; digital zoom up to 3x
    • Audio zoom
    • Brighter True Tone flash
    • QuickTake video with subject tracking
    • Slow-motion video support for 1080p at 120 fps or 240 fps
    • Time-lapse video with stabilisation
    • Cinematic video stabilisation (4K, 1080p and 720p)
    • Continuous autofocus video
    • Take 8MP still photos while recording 4K video
    • Playback zoom
    • Video formats recorded: HEVC and H.264
    • Stereo recording
    TrueDepth Camera
    • 12MP camera
    • ƒ/2.2 aperture
    • Portrait mode with advanced bokeh and Depth Control
    • Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono, High-Key Mono)
    • Animoji and Memoji
    • 4K video recording at 24 fps, 30 fps or 60 fps
    • 1080p HD video recording at 30 fps or 60 fps
    • Slow-motion video support for 1080p at 240 fps
    • Next-generation Smart HDR for photos
    • Extended dynamic range for video at 30 fps
    • Cinematic video stabilisation (4K, 1080p and 720p)
    • Wide colour capture for photos and Live Photos
    • Retina Flash
    • Auto image stabilisation
    • Burst mode
    Face IDEnabled by TrueDepth camera for facial recognition
    Mobile and Wireless
    • Gigabit-class LTE with 2x2 MIMO and LAA4
    • 802.11ax Wi‑Fi 6 with 2x2 MIMO
    • Bluetooth 5.0 wireless technology
    • Ultra Wideband chip for spatial awareness
    • NFC with reader mode
    • Express Cards with power reserve
    Location
    • Built-in GPS/GNSS
    • Digital compass
    • Wi-Fi
    • Mobile data
    • iBeacon micro-location
    Video CallingFaceTime video calling over Wi‑Fi or a mobile network
    Audio Calling
    • FaceTime audio
    • Voice over LTE (VoLTE)
    • Wi‑Fi calling
    Audio Playback
    • Audio formats supported: AAC‑LC, HE‑AAC, HE‑AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC‑3), Dolby Digital Plus (E‑AC‑3), Dolby Atmos and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX and AAX+)
    • Spatial audio playback
    • User-configurable maximum volume limit
    Video Playback
    • Video formats supported: HEVC, H.264, MPEG‑4 Part 2 and Motion JPEG
    • Supports Dolby Vision and HDR10 content
    • AirPlay Mirroring, photos and video out to Apple TV (2nd generation or later)
    • Video mirroring and video out support: up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)
    External Buttons and Connectors
    Power and BatteryLasts up to 1 hour longer than iPhone XR
    Video playback:
    Up to 17 hours
    Video playback (streamed):
    Up to 10 hours
    Audio playback:
    Up to 65 hours
    Fast-charge capable:
    Up to 50 per cent charge in 30 minutes with 18W adapter or higher (sold separately)
    Built-in rechargeable lithium-ion battery
    Wireless charging (works with Qi chargers)
    Charging via USB to computer system or power adapter
    Sensors
    • Face ID
    • Barometer
    • Three-axis gyro
    • Accelerometer
    • Proximity sensor
    • Ambient light sensor
    Operating SystemiOS 13
    iOS is the world’s most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.
    AccessibilityAccessibility features help people with disabilities get the most out of their new iPhone 11. With built‑in support for vision, hearing, mobility and learning, you can fully enjoy the world’s most personal device
    Features include:
    • Voice Control
    • VoiceOver
    • Zoom
    • Magnifier
    • RTT and TTY support
    • Dictation
    • Switch Control
    • Closed Captions
    • AssistiveTouch
    • Speak Screen
    Built-in Apps
    Free Apps from Apple
    HeadphonesEarPods with Lightning Connector
    SIM CardDual SIM (nano-SIM and eSIM)
    iPhone 11 is not compatible with existing micro-SIM cards.
    Rating for Hearing AidsM3, T4
    Mail Attachment SupportViewable document types
    .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal
    System RequirementsApple ID (required for some features)
    Internet access11
    Syncing to a Mac or PC requires:
    • macOS Catalina 10.15 using the Finder
    • macOS El Capitan 10.11.6 through macOS Mojave 10.14.6 using iTunes 12.8 or later
    • Windows 7 or later using iTunes 12.10 or later
    Environmental Requirements
    • Operating ambient temperature: 0° to 35° C
    • Non‑operating temperature: −20° to 45° C
    • Relative humidity: 5% to 95% non-condensing
    • Operating altitude: tested up to 3000 metres
    LanguagesLanguage support
    English (Australia, UK, US), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
    QuickType keyboard support
    English (Australia, Canada, India, Singapore, UK, US), Chinese — Simplified (Handwriting, Pinyin QWERTY, Pinyin 10 Key, Shuangpin, Stroke), Chinese — Traditional (Cangjie, Handwriting, Pinyin QWERTY, Pinyin 10 Key, Shuangpin, Stroke, Sucheng, Zhuyin), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian, Japanese (Kana, Romaji), Korean (2-Set, 10 Key), Spanish (Latin America, Mexico, Spain), Albanian, Arabic (Modern Standard, Najdi), Armenian, Assamese, Azerbaijani, Belarusian, Bengali, Bodo, Bulgarian, Burmese, Cantonese —Traditional (Cangjie, Handwriting, Stroke, Sucheng), Catalan, Cherokee, Croatian, Czech, Danish, Dhivehi, Dogri, Dutch, Emoji, Estonian, Faroese, Filipino, Finnish, Flemish, Georgian, Greek, Gujarati, Hawaiian, Hebrew, Hindi (Devanagari, Latin, Transliteration), Hungarian, Icelandic, Indonesian, Irish, Kannada, Kashmiri (Arabic, Devanagari), Kazakh, Khmer, Konkani (Devanagari), Kurdish (Arabic, Latin), Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Maithili (Bangla), Malay (Jawi, Latin), Malayalam, Maltese, Manipuri (Bangla, Meetei Mayek), Māori, Marathi, Mongolian (Cyrillic), Nepali, Norwegian, Odia, Pashto, Persian, Polish, Portuguese (Brazil, Portugal), Punjabi, Romanian, Russian, Sanskrit, Santali (Devanagari, Ol Chiki), Serbian (Cyrillic, Latin), Sindhi (Arabic, Devanagari), Sinhala, Slovak, Slovenian, Swahili, Swedish, Tajik, Tamil (Anjal, Tamil 99), Telugu, Thai, Tibetan, Tongan, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek (Arabic, Cyrillic, Latin), Vietnamese, Welsh
    QuickType keyboard support with predictive input
    English (Australia, Canada, India, Singapore, UK, US), Chinese (Simplified, Traditional), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic (Najdi), Cantonese (Traditional), Dutch, Hindi (Devanagari, Latin), Portuguese (Brazil, Portugal), Russian, Swedish, Thai, Turkish, Vietnames
    Siri languages
    English (Australia, Canada, India, Ireland, New Zealand, Singapore, South Africa, UK, US), Spanish (Chile, Mexico, Spain, US), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian (Italy, Switzerland), Japanese, Korean, Mandarin (China mainland, Taiwan), Cantonese (China mainland, Hong Kong), Arabic (Saudi Arabia, United Arab Emirates), Danish (Denmark), Dutch (Belgium, Netherlands), Finnish (Finland), Hebrew (Israel), Malay (Malaysia), Norwegian (Norway), Portuguese (Brazil), Russian (Russia), Swedish (Sweden), Thai (Thailand), Turkish (Turkey)
    Dictation languages
    English (Australia, Canada, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, UK, US), Spanish (Argentina, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama, Paraguay, Peru, Spain, Uruguay, US), French (Belgium, Canada, France, Luxembourg, Switzerland), German (Austria, Germany, Luxembourg, Switzerland), Italian (Italy, Switzerland), Japanese, Korean, Mandarin (China mainland, Taiwan), Cantonese (China mainland, Hong Kong, Macao), Arabic (Kuwait, Qatar, Saudi Arabia, United Arab Emirates), Catalan, Croatian, Czech, Danish, Dutch (Belgium, Netherlands), Finnish, Greek, Hebrew, Hindi (India), Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Shanghainese (China mainland), Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
    Definition dictionary support
    English, Chinese (Simplified, Traditional), French, German, Italian, Japanese, Korean, Spanish, Danish, Dutch, Hebrew, Hindi, Norwegian, Portuguese, Russian, Swedish, Thai, Turkish
    Thesaurus
    English (UK, US)
    Bilingual dictionary support with English
    Arabic, Chinese (Simplified, Traditional), French, German, Italian, Japanese, Spanish, Korean, Dutch, Hindi, Portuguese, Russian, Thai, Vietnamese
    Spellcheck
    English, French, German, Italian, Spanish, Danish, Dutch, Finnish, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish
    In the Box
    • iPhone with iOS 13
    • EarPods with Lightning Connector
    • Lightning to USB Cable
    • USB Power Adapter
    • Documentation






    Please note that the currency currently used for transactions at SUPERBUY Official Store is Malaysia Ringgit (MYR). Please refer to the details as below for your payment options.

    Domestic: Payment must be made before item delivered. SUPERBUY Official Store only accepts NetPay because of the protection and security of customer. By using NetPay, we can confidently provide customers with a reliable and secure online checkout experience which is just few simple clicks and steps.

    We will be informed by system automatically about your payment once you have paid by Netpay (either by Internet banking or Credit Card).

    Your order is shipped directly from the Superbuy warehouse via Poslaju or any other reputable courier service. International shipping via DHL is available to all major Countries.

    Same Day Shipping*
    In most cases we are able to ship the same day (Monday - Friday), provided the order is placed before 3.00pm (GMT +08.00). We cannot guarantee this but make every efforts to do so.

    Same day shipping doesn't apply to:

    • International Orders.
    • Orders placed on Saturdays, Sundays, or holidays.
    • Orders for large props or Special Order items.

    How are shipping and handling charges determined?
    Shipping and handling rates are determined by the total weight / dimension of all of the merchandise ordered. Free shipping available for selected items with a promotion and will be clearly indicated on the product posting.

    Please Note:

    • In all domestic shipping options, Business Days are weekdays, Monday-Friday, excluding Saturday, Sunday and holidays. Selected products will not be shipped on the every first Friday of the month to avoid any miscarriage occurring.
    • Domestic shipment (Within Malaysia): Shipping may take 1-2 business days from the date of shipment.
    • International shipment: Transit times from Malaysia may take 2 - 5 business days, and can vary based on DHL tariff zones from the date of shipment.
    • All transit times specified by DHL are subject to Customs clearance.
    • Custom duties and taxes are not included in shipping charges as stated.

    International Shipping:
    Superbuy ships to over 200 Countries via DHL Express Worldwide. Once you have entered your shipping information, shipping rates will be determined based on the estimated weight of your order including shipping materials, and your zip code.

    Damages and Missing Items
    If you have received an item that has been damaged or have missing items from your order, contact us by phone at 03-8090 5068 Ext. 211 or email within 3 business days of receipt. Keep all items, boxes, and packing material shipped to you for inspection. For damages, you will need to provide us a description and photos of the damage to the item as well as the condition of any packaging via email. In the event that an order contains damaged or defective items for which a customer does not wish a replacement, the customer will be responsible for returning the items according to the return policy.

    For missing items, please make sure you have removed all packing material from the shipping box to confirm that the item was not hidden from view. Sometimes small items are shipped inside other items to protect them during shipping. If your order required multiple boxes to ship, it may be helpful to check the tracking information to confirm that all packages have been delivered.

    Out-of-Stock Products
    We take every measure to ensure that the products we offer are in stock. However, from time-to-time we may sell out situation for a particular item. If the item you ordered is out of stock, we will notify you within one business day of your order.

    Standard Shipping Time Frame for Malaysia Deliveries:

    • For order in Cash Term Basis (Payment via Maybank2u, online transfer or cash bank-in), items will be deliver within 3 - 5 working days from the date of order received.
    • For Credit card payment, Superbuy will verify and process your order within 10 - 14 working days from the date of order received.
    • Not applicable to out-of-stock or on-order items.

    Superbuy reserved the rights to cancel or reject any transaction.

    If you have any concerns, questions or comments, please contact us at:
    store.lmall@superbuy.my

    Please read the following Terms of Use carefully before using this website. Your use of the SUPERBUY website constitutes your agreement to following rules. SUPERBUY reserves the right, at any time, to modify, alter or update these Terms. You agree to be bound by any modifications, alterations or updates. If you do not agree with any of these Terms, do not use the SUPERBUY website.

    Copyrights and Trademarks
    The SUPERBUY website, design, text and graphics, and the SUPERBUY logo are service marks of Interbase Resources Sdn Bhd. The SUPERBUY name, website and logo may not be used in any way without prior, written permission from SUPERBUY.

    Some product materials, company names and logos contained within this site are Copyright by the original owner and may be Trademarks of their respective owners.

    Use of the Site
    SUPERBUY grants permission to view this site and to print hard copy portions of this site for your personal use. By doing so, you agree to all SUPERBUY policies and the rules stated within our Terms of Use. You are prohibited from reproducing, modifying, distributing, publishing, translating, aggregating, collecting, selling, gathering and mining any information and/or data contained within this site. This site should only be used as a shopping and information resource. Your interactions with individuals and/or organizations found on this site (including interactions from using the Classifieds section), are solely between you and such organizations and/or individuals. This includes, but is not limited to, payment and delivery of goods, terms, conditions and/or warranties.

    SUPERBUY permits you to display or create a hyperlink on your website or personal web blog to individual postings as long as it is for non-commercial purposes only SUPERBUY reserves the right to refuse or remove any submission or posting that violates our standards.

    Product Information and Orders
    The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing and availability. In the event an error occurs, it will be corrected immediately. SUPERBUY reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted).

    Pricing Error Policy
    If we found any errors on the price for any items listed in SUPERBUY Official Store, we reserved the right to amend the price of the products even the order has been paid. We will then request buyers to confirm again if they agreed to the newly revised prices. If they do not agreed to the revised price, order will be cancel and money will be refunded to buyer in full.

    External Links
    The SUPERBUY website may contain links to other sites. SUPERBUY is not responsible for the privacy practices of such sites and accepts no responsibility regarding the quality, nature and reliability of such sites.

    Product Quality Assurance:
    WE ARE PROUD TO ASSURE THE QUALITY of everything we sell. All official items sold are not refundable, returned, transferred or exchanged. You may only return your order due to any of the following reasons:

    Reasons Description
    Damaged The product damaged in delivery
    Manufacturing Defects The product does not function as described in its manufacturer specification
    Incorrect / wrong item Not the product the customer ordered (e.g. wrong size, wrong color or wrong model)

     

    For all returns, please read the following information clearly. If you do not fully agree or understand the following information, please contact us before purchasing.

    General Notes:

    1. Any return received with missing items or without original packaging will not be credited.
    2. The following items are NEVER returnable:
      • Any item that has been worn, used or altered.
      • Items that require special delivery.
    3. If you attempt to return an item, which is not returnable, the item will be shipped back to you, and you will be charged the cost of shipping for sending it back.

    Return Instructions:
    Subject to the General Notes above, if something needs to be returned, you should contact us within 3 days of receiving your item. Please include the order number, email address and problem in all correspondence. Provided the return is allowable under our policy, you will receive a Return Authorization number (RA#). This number should be printed and sent to us along with the item to be returned.

    Returns must be sent back to us only via reliable and traceable shipping methods. You are responsible for the return shipping costs. Returned merchandise must be post marked within 7 days from the date you receive your RA number. Superbuy will not be responsible for refunding an untraceable packaged item. Refunds are for the cost of merchandise only. Superbuy does not refund shipping and handling charges.

    Refunds generally take 7 days, however may take up to 30 days to complete during peak times. We will NOT accept returns of items with obvious signs of use. If you return items in used condition, you will be responsible for the cost to have them shipped back to you.

    When your shipment arrives:
    When you receive your shipment, please open and inspect merchandise on the same day as delivered. Try on any wearable items and if there are issues please contact us immediately.

    Package / Merchandise that arrived damaged in transit must be reported to us the same day. Please have the delivery driver make a note if the package they deliver shows signs of damage before signing for it.

    Refunds:
    Refunds will be issued in the same method of payment as the original payment. Purchase made with cash: a cash refund will be issued. Purchase made with a credit card: a credit will issued to the original card.

    Once we receive your return package, your refund will be processed within 10 business days. Please allow another 2 to 4 business days for the credit to post to your credit card account, and an additional 1 to 2 billing cycles for the credit to appear on your billing statement as each bank's processing time varies. Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.

    Please email us at store.lmall@superbuy.my to assist you for return and refunds.

    Average Product Rating

    0.0 stars out of 5
    5 stars
    0
    4 stars
    0
    3 stars
    0
    2 stars
    0
    1 star
    0
    Share your thoughts with others
    Write a review
    Only buyers who purchased the product may leave a review
    Related Products
    Recommendation

    superbuy' Best Seller

    superbuy' Promotion Items

    superbuy' Recently Sold