testing

Terms and Conditions

Reporting DOA and Resolution.

Dead on Arrival (DOA)

Meaning: Item shows symptoms of a hardware failure, preventing basic operation upon its first use out of the box, and then it may be deemed DOA.

If you believe product to be DOA, you may initiate your return via email or phone within 7 days of your receipt and must be returned to TickTechGo within 14 days of your receipt of the products.

Contact Number : 012-5525655
Email: admin@ticktechgo.com
Step 1: Request a Return Authorization Number (RMA). An RMA is required for all returns.

Step 2: Prepare and return the product.
Ensure all products item in their original packaging. Write in bold letters on the outside of the package "RMA < RMA number you were provided> "

Step 3: Return the product to Tick Tech Go Sdn Bhd

16, Jln PJU 5/16, PJU 5
Dataran Sunway, Kota Damansara
47810 Petaling Jaya, Selangor

Please note that original manufacturers’ packaging is part of the goods; please ensure you return the DOA product to us in their original packaging.

The goods are second hand without the packaging and we may not therefore be able to process your return.

Any free promotional gift issued with an order must also be returned if you are returning those goods.

If the customer misrepresents the condition of the product, Tick Tech Go may impose a RM50 handling fee and the product will be returned to you at your expense.

Any returned product that is damaged through customer misuse or is missing parts due to customer tampering will not be accepted.

Product must be deemed DOA by the respective vendor in order to receive a replacement unit.

If product is reported as DOA to Tick Tech Go more than 7 days after you receive it, standard warranty shall apply.

If the product is deemed by respective vendor NOT to be DOA, standard product warranty will apply.

Product Warranty

With respect to Nikon Goods, we make no warranties except those stated in the Nikon Warranty Card supplied with your Goods, or in the case of any extended warranty issued by us, such extended warranty documentation, for which provisions, terms and conditions are incorporated herein by reference. Such warranty does not cover software purchased hereunder. You hereby agree to refer to the relevant software license for the warranties which apply to your software.

Product Display/Colors

We attempt to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using.